May 20
Abandoned Form Recovery Emails [Currently possible using Zapier see pinned comment]
I'd love to suggest a valuable feature for Youform: abandoned form recovery emails—similar to the abandoned checkout flows used in eCommerce.
The idea:
If someone partially completes a form but doesn’t submit it, Youform would automatically send a sequence of reminder emails to encourage completion.
Suggested workflow:
Email 1: Sent 1 hour after abandonment
Email 2: Sent 1 day after
Email 3: Sent 5 days after
Each delay should be customizable per form.
This feature could significantly boost completion rates for lead-gen, surveys, and application forms. It would be great to see it added to your roadmap.
I've attached a quick mockup to help visualize the idea.
Reviewing
Hey Adam thanks for the feature suggestion. Something like this is already on our internal roadmap, but currently you can do it using Zapier. Here I have written a detailed guide on how to do that: https://help.youform.com/p/Ig2BifNwg3G8BP/How-to-receive-not… Both text and video guide available there. The guide is for receiving notifications, but you can do a similar thing there for sending notifications to your respondent.